Privacy Policy

Introduction

VitalHerb ("we", "our", or "us") is committed to protecting the privacy of visitors to our educational website. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.

This policy is designed to comply with applicable data protection regulations in Indonesia, including Government Regulation No. 71 of 2019 concerning Electronic Systems and Transactions.

Information We Collect

Information You Provide

When you use our contact form, you may voluntarily provide:

• Your name
• Your email address

This information is collected only when you choose to submit it through our contact form.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• Browser type and version
• Operating system
• Pages visited on our website
• Time and date of your visit
• Referring website address

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries submitted through our contact form
• To improve our website and educational content
• To ensure the proper functioning of our website
• To comply with legal obligations

Data Storage and Security

We implement appropriate technical and organizational measures to protect the personal information we collect. However, no method of transmission over the Internet or electronic storage is completely secure.

Contact form submissions are stored securely and retained only for as long as necessary to respond to your inquiry or as required by law.

Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties. We may disclose information only in the following circumstances:

• When required by law or legal process
• To protect our rights or property
• To prevent fraud or address security issues

Your Rights

Under Indonesian data protection regulations, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

Cookies

Our website uses only essential cookies required for basic site functionality. For more information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

VitalHerb
Jl. Merdeka No. 17
Jakarta, Indonesia
Email: [email protected]
Phone: +62 81 7 254 36 89